Shipping policy – Teen Idol

Shipping policy

At the moment Teen Idol products are shipped to the following countries: Italy (including the islands), Vatican, Republic of San Marino: for orders below € 80.00 the cost will be € 6.00, for those over € 70 expenses will be free.

European Union: 20 euro

Rest of the world: 25 euro

Delivery for Italy takes place between 2 and 10 working days, to be calculated from the moment the package leaves the warehouse (weekends and holidays excluded); for the rest of the world, delivery takes place between 2 and 15 working days (excluding weekends). When the package is shipped from the warehouses, the customer receives an email to notify the status order update to "completed" and the shipping confirmation containing a link to click on to follow the delivery (which normally occurs between 9.00 am and 6.00 pm, from Monday to Friday). Timetables may change depending on the geographic area. We advise the customer to periodically check the link to be updated in real time on every possible variation.

Deliveries are only made within the territories indicated in the previous paragraph to the postal address indicated by the customer in the order form. At the time of shipment, the customer will receive an informative e-mail from our customer service and the courier directly.

Shipping costs are charged to the customer.

TEENIDOL ships with the formula DDU (Delivery Duty Unpaid), any local sales taxes and customs duties are excluded.
If you are resident in a non-European country, we advise you to inquire about local taxes and duties before placing an order.
Please be aware that any local sales taxes and or customs duties, will be charged directly to the Customer by the courier on each order at the time of shipment and will not be refunded in case the items are returned.